Privacy Policy
This privacy policy explains how Mertkan İşcan – Xenops Software Solutions collects, uses and protects your information when you use https://xenopsoftware.com and your customer account. By using the site you accept this policy.
Information we collect
- Name, company, email and phone you provide in forms and when creating an account
- National ID / tax number and address required for invoicing
- Subscription, invoice and support request records
- IP address and session logs for security
How we use it
To take and fulfil your order, provide license and account access, invoice you, answer support requests and meet legal obligations. We never send marketing messages without your consent.
Payment and card security
You never enter card details on our site and we never store them. Payments are collected on the secure payment form of the licensed payment institution iyzico. If you choose to save your card for future payments, iyzico stores it; we keep only the token iyzico provides.
Information security
All traffic between you and our site is encrypted with SSL/TLS. Passwords are stored as irreversible hashes and secret settings are encrypted. Only authorized staff access data, and only as their role requires.
Sharing with third parties
We never sell or rent your information. It is shared only as needed to provide the service: with our payment institution (iyzico), email/SMS providers and hosting providers, and with authorized public authorities where required by law.
Cookies
Cookies used on the site are described in the Cookie Policy.
Your rights
Your rights regarding personal data are described in the Privacy Notice. Contact [email protected] for requests.
Changes
This policy may be updated; the current version is always published on this page.